How do I track my order?

Order tracking is available in your account dashboard under the Profile and Orders tabs. Once your order ships.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, GCash, and bank transfers through PayMongo.

Do you offer warranty on your products?

Yes, all our products come with manufacturer warranty. Duration varies by product and brand.

Can I cancel my order?

Orders can be cancelled, provided they haven't been shipped yet.

Delivery Partners

We partner with DHL and J&T Express to ensure reliable and efficient delivery nationwide.

Delivery Times

• Metro Manila: 1-2 business days
• Luzon: 2-3 business days
• Visayas & Mindanao: 3-5 business days

Shipping Fees

Shipping fees are calculated based our shipping options.

DOA (Dead On Arrival) Policy

Products found defective within 7 days of delivery can be returned for immediate replacement or refund.

Warranty Claims

All products carry manufacturer warranty. Processing time for warranty claims is typically 7-14 business days.

Return Requirements

• Original packaging and accessories
• Proof of purchase
• Product must be in original condition
• Valid reason for return